Mirana Cake House – Privacy Policy
Last updated: 25 November 2025
Mirana Cake House (“we”, “our”, “us”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, place an order, or interact with us.
1. Information We Collect
We collect information that is necessary to process your orders and provide customer service, including:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Pickup or delivery details (depending on your chosen order type)
Order Information
- Products added to cart
- Order history
- Payment status
- Pickup or delivery preferences
Payment Information
All online payments are processed securely by Stripe.
Mirana Cake House does not store or have access to your full credit card details.
Stripe handles all card data in compliance with PCI-DSS security standards.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To provide pickup or delivery arrangements
- To contact you about your order (confirmation, updates, or issues)
- To provide customer support
- To improve the functionality of our website
- To comply with legal or regulatory requirements
We do not use your information for marketing purposes unless you explicitly opt in in the future.
3. How We Share Your Information
We do not sell or trade your personal information.
We may share information only with:
Service Providers
- Stripe — for secure payment processing (Stripe may store or process personal data as required to complete transactions)
Legal Authorities
If legally required (e.g., fraud investigation, legal requests)
No other third parties receive your data.
4. Cookies and Tracking
At the moment, we do not use:
- Google Analytics
- Facebook Pixel
- Marketing cookies
- Advertising trackers
Our website may use essential cookies required for:
- Keeping your cart active
- Maintaining site functionality
These cookies do not track behavior for advertising.
5. Data Security
We take reasonable steps to protect your personal data, including:
- Secure website with SSL encryption
- Restricted administrative access
- Secure payment processing via Stripe
While no system is 100% secure, we work to safeguard your data as much as possible.
6. Data Retention
We retain your personal information only as long as reasonably necessary to:
- Fulfill your orders
- Resolve any potential issues
- Meet operational or legal requirements
At this time, no specific retention period is defined.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data, where legally permissible
To exercise your rights, please contact us at:
8. Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Mirana Cake House
Blk 248 Simei Street 3, #01-102
Email: sales@miranacake.com.sg
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.